Effective Date: 11/30/2023

Thank you for visiting The ZEN Succulent website at www.theZenSucculent.com. This Privacy Policy outlines how we collect, use, and protect your personal information. By accessing or using our website, you agree to the terms of this Privacy Policy.

Information We Collect:

1. Personal Information:

   • We may collect personal information such as your name, email address, phone number, and shipping address when you place an order or subscribe to our newsletter.

2. Payment Information:

   • When you make a purchase, we collect payment information such as credit card details. This information is securely processed through a third-party payment processor, and we do not store your payment details on our servers.

3. Automatically Collected Information:

   • We may automatically collect certain information about your device, including your IP address, browser type, and operating system. This information helps us improve our website and provide a better user experience.

4. Cookies:

   • We use cookies to enhance your experience on our website. Cookies are small files stored on your device that help us analyze website usage and tailor our services to your preferences. You can choose to disable cookies in your browser settings, but this may affect the functionality of our website.

How We Use Your Information:

1. Order Fulfillment:

   • We use your personal information to process and fulfill your orders, including shipping and customer service.

2. Communication:

   • With your consent, we may use your contact information to send you newsletters, promotions, and other updates. You can opt out of these communications at any time.

3. Analytics:

   • We may use the information collected to analyze website usage, track the effectiveness of our marketing efforts, and improve our services.

Information Sharing:

1. Third-Party Service Providers:

   • We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you. These providers are required to keep your information confidential.

2. Legal Compliance:

   • We may disclose your information if required by law or in response to a legal request.

Security:

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Choices:

You have the right to:

• Review and update your personal information.

• Opt out of receiving marketing communications.

• Request the deletion of your personal information, subject to legal requirements.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly.

Contact Us:

If you have any questions or concerns about this Privacy Policy, please contact us at @hellotheZenSucculent.com.

Thank you for entrusting us with your information. We are committed to protecting your privacy and providing a secure online experience.

The ZEN Succulent
123 Market Street, Suite B
Durham, NC 27707
hello@theZenSucculent.com
(919) 480-1762